Shipping

Shipping

SHIPPING ESTIMATE

Pixie Muse Club makes online shopping a MAGICAL experience for all ages. We always aim to please our valued online shoppers! That is why we curate only the best quality products manufactured by select partners and suppliers then delivered straight to your doorstep.

We know how exciting it is to receive our orders as soon as possible. As shoppers ourselves, we feel your anticipation! So, wherever you are in the world, rest assured that you’ll receive your purchase on time. That is a guarantee here at Pixie Muse Club!

Items usually take 2 to 3 weeks to ship. And, depending on your location or that of the manufacturer’s, your purchase may arrive to you a bit earlier or a few days later. Do not be concerned, though. Your item is guaranteed to arrive right at your doorstep! Together with our merchant partners, we will push to make sure you receive it at the earliest possible time. For your convenience, tracking information, together with the estimated shipping rates, will be provided to you upon cart checkout so you can keep track of your parcel’s actual status and location.

Orders may take 1 to 5 business days to process. Please consider such time for processing as you anticipate your purchase. To countries like Asia, Australia or the USA, ordered items may arrive earlier, while it may take slightly longer to countries like Mexico or Canada. And, depending on the shipping address you provided, the courier services may also vary.

In case of unforeseen circumstances such as holidays, bad weather conditions, natural calamities or any other fortuitous event, please do give us an allowance. Instances like these may cause a slight delay in the processing and shipping of your. Rest assured, however, that our reliable team will help keep track of your purchase until it finally arrives at your designated location.

Pixie Muse Club is always one click away. And we are glad to serve you 24 hours a day, 7 days a week! Feel free to send us a quick message and we shall not hesitate to help track your order in full detail.

 

SATISFACTION GUARANTEED

We pride in keeping valued customers like you happy! Your convenience is ALWAYS our top priority — from shopping to check-out and until the receipt of your purchased item. In case of dissatisfaction with your order or our service, subjected on a case to case basis, like if your order has not been delivered to you, Pixie Muse Club offers you a full 100% refund or replacement of the same item, or another one of the same value.

 

SECURE CHECKOUT PROCESS

Your privacy is of paramount importance! Rest assured that payments for purchases made at Pixie Muse Club are kept 100% secured, protected, and private at all times. For added safety, we also use SSL (Secure Sockets Layer) certificates and other third party online security services to ensure that all sensitive details are withheld at all costs!

 

Please drop us an email anytime at hello@pixiemuseclub.com. You may also reach out to us HERE for more information regarding our Shipping policy.